Feature

Inbox monitoring

Risk-Runway watches your Outlook inbox, matches incoming broker and insured emails to the right submission, and pulls in the attachments automatically — so quotes stop getting buried in email.

The problem it solves

In surplus lines, most of the back-and-forth happens over email. Quotes and broker replies trickle in over days across different threads, and it's on you to notice each one, download the attachment, and file it against the right deal. Things get missed, and status goes stale.

How it works

It connects to your Outlook inbox using OAuth — the same secure method banks use to link accounts without ever seeing your password. Once connected, it watches for relevant messages and does the filing for you.

• Matches incoming emails to the right broker, insured, and submission.
• Captures attachments and stores them encrypted against the deal.
• Triggers alerts so the right person knows a quote arrived.

Why it matters

You can either parse the data out of a message — like a quote — or just keep it as correspondence for the record. Either way, nothing sits unnoticed in an inbox, and every document is where it should be at bind.